This Internet site known as www.iloraofficial.com (hereinafter the “Site”) of Ilora World, SA de CV (hereinafter “Ilora”) is intended to provide you with information on Ilora products, trade electronic, product information, online sales, store information and general information about the brand, as well as the different branches, affiliates, subsidiaries and/or subsidiaries, sponsors and licensees (collectively referred to as “Related Parties”). ) that provide such products, as well as access for your convenience and information to related links. Please read the following terms and conditions of use of the Site, restrictions and notices contained herein (the “Terms”) carefully before continuing to use this Site. These Terms govern your use of the Site and apply to all visitor traffic to the Site. By accessing or using the Site, you expressly agree and accept these Terms.

These terms are for the benefit of you, as well as Ilora and its suppliers, employees, and Related Parties. Each of these individuals or entities has the right to enforce these Terms directly in its own right or on behalf of the persons mentioned in this paragraph.

The Site will allow you to access many other websites, which may or may not be affiliated with the Site and/or Ilora, and may have different terms of use or contain terms additional to the Terms specified here or access to such websites through of links provided on the Site that will be governed by the terms and policies of use of said sites, not by the Site Terms.



With respect to all information you choose to provide on public areas of this Site, you authorize and agree that Ilora has the right to use, reproduce, publish and display such information (in whole or in part) throughout the world; such use is conditioned to the terms of our Privacy Notice.

Because to a large extent the quality of our products and services depends on the knowledge we have of our users, Ilora collects two types of information from users of the Site: (i) the data they provide through a voluntary and optional registration in the different Ilora Internet sites; and (ii) the data that Ilora gathers from viewing the different registration pages and the links published on said sites. Such information may be used, among others, for statistical purposes, alone or in conjunction with other data, which can individually identify users and/or visitors to our Site and allow us to better adapt our content to the needs of users, as well as help to our Suppliers to present qualified products and services tailored to your interests, making your visit to the Site more productive.

While browsing our Site we archive statistics about the most visited pages and the time spent in each section to make it easier for you to access your preferences in the future, thereby generating an IP address; which is a unique number that is automatically assigned to your computer when you browse the Internet, so that your computer can be identified from the servers.

You know and agree that Ilora may preserve information and even disclose information if required to do so either by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) Comply with legal process; (b) enforce the Terms; (c) response to claims that the information violates third party rights; or (d) to protect the rights, property or personal safety of either the business, employees, Related Parties, Ilora users and/or the general public.

Ilora collects and processes the personal data of visitors to the Site in accordance with these Terms and the Privacy Notice . For more information, please review our full Privacy Notice.


The Site will allow you to access many other websites, which may or may not be affiliated with the Site and may have different terms of use or contain additional terms than the Terms specified herein. Access to such websites is at your own risk, which will be regulated by the terms and policies of use of said sites, not by the Site Terms. The content of the linked sites is not under the control of Ilora, and therefore it is not responsible for said content.


The information on the Site is for informational purposes only and does not constitute advice. Even though Ilora has carefully prepared its Site, the information, texts, documents, graphics, videos, music and/or other services/information included therein may contain errors or be incorrect or incomplete. Ilora does not guarantee that the Site and/or the information are free of errors, defects, malware and viruses, nor that the Site and/or the information are correct, up-to-date and accurate.

Ilora will not be liable for any damages resulting from the use or inability to use the Site, including damages caused by malware, viruses or any inaccuracies or gaps in such information or the Site, except if such damages are the result of any inappropriate conduct. intentional or gross negligence on the part of Ilora. Likewise, Ilora will not be liable for damages resulting from the use of (or inability to use) electronic means of communication with this Site, including, without limitation, damages resulting from non-delivery or delay in the delivery of electronic communications, interception or manipulation of electronic communications by third parties or computer programs used for electronic communications and transmission of viruses.


In order to protect your security, you should not provide Ilora with information that is not specifically requested for the purposes of registering and identifying users of the Site. You are responsible for maintaining the confidentiality of any data you enter on this Site and any identification numbers or codes, confirmation numbers and/or passwords given to you, where applicable, in your use of this Site. In the event that you keep such identification codes, confirmation numbers and/or passwords confidential, you agree not to distribute or reveal the latter to third parties. It is your responsibility to notify Ilora of the need to change or cancel any of your identification codes, confirmation numbers or passwords immediately upon having knowledge or belief that said identification code, confirmation number and/or password has been subject to a breach of confidentiality.

You guarantee to Ilora that you have sufficient legal capacity to use this Site, in accordance with the Terms indicated here, as well as to be bound by any liability that you may incur as a result of the use of this Site. You understand and agree to be financially responsible for all uses of this Site whether by yourself or by those who use your passwords to access this Site. Likewise, you guarantee that all information provided by you or by those who use your passwords to access this Site is true, accurate, current and complete, and that it does not violate the rights of third parties, privacy or property of any other person. You may update your personal information from our database or records through which the Site is accessed at any time. In the event that you have previously provided information to Ilora and wish for said information to be updated in our records, please consult our Privacy Notice . If you provide any Information that is false, inaccurate, not current, incorrect or incomplete, or violates the rights of third parties, privacy or property of any other person or Ilora has reason to suspect that such Information is false, inaccurate, not current, incorrect or incomplete or violates the rights of third parties, privacy or property of any other person, may suspend or terminate your access and activity early and deny you any current or future access to this Site.

In the event that the user posts unsolicited ideas and/or materials consisting of texts, images, sounds, software, information or others (Materials) on this Site or send them to Ilora by email in any other way, Ilora will have the right to use, copy and/or commercially exploit such Materials to the fullest extent and without charge and shall not be bound by any obligation of confidentiality in relation to such Materials.

In accordance with the foregoing, the user of the Site will indemnify and hold Ilora harmless against any action, claim and liability suffered or incurred by Ilora as a result of the use and/or exploitation of the Materials that infringe the (intellectual property) rights of any third party or are otherwise unlawful with respect to a third party.

You agree to indemnify, defend and hold harmless Ilora, its Related Parties and Suppliers, directors and employees, from and against any and all complaints, claims or demands, losses, expenses, damages and costs, including, without limitation, fees. reasonable attorneys' fees, resulting from any violation by you of these Terms or your use of this Site.


This Site is controlled and operated by Ilora. All content on this Site, including, but not limited to, text, images, illustrations, audio and video (hereinafter the “Protected Content”) are protected by copyright, trademarks and/or intellectual property rights (which are regulated by applicable local legislation and copyright laws and respective international treaties, privacy regulations, advertising laws and communications regulation) and are owned and controlled by Ilora or its Related Parties or by third parties such as suppliers, merchants and sponsors (collectively referred to as “Suppliers”) who have authorized their content or the right to promote their products and/or services to Ilora.

The Protected Content on this Site or any website owned or operated, authorized or controlled by the Providers or Related Parties is solely for your personal, non-commercial use. Ilora grants you a limited, non-transferable authorization to use this Site in accordance with the Terms. You may use this Site only to make legitimate reservations or purchases and it should not be used for any purpose other than those indicated here. Nothing in these Terms may be interpreted as granting permission, license, right or authorization for the use of the Protected Contents or any trademark, copyright, image or other intellectual property rights of Ilora, the Related Parties and/or or the Suppliers, unless it is through express authorization of the respective owners. As a condition of your use of this Site, you warrant to Ilora that you will not use this Site for any purpose that is unlawful or prohibited by these Terms. If you violate any of these Terms, your permission to use this Site immediately terminates without notice. Ilora may deny access to anyone at its discretion and for any reason, including violation of the Terms. None of the Protected Content or other materials appearing on this Site may be included or otherwise incorporated into another website without the prior written authorization of Ilora.



Ilora does not grant, grant or accept responsibility for any warranties whether express or implied, created by law, by contract or otherwise including, but not limited to, any warranties of merchantability or fitness for a particular purpose, nor that the information or content of this site are free of errors or various interpretations.

In no case will Ilora be responsible for any damage including, without limitation, damages, profits, losses in relation to the use of this site or the information or contents disclosed therein.

Ilora is not responsible, does not offer a guarantee regarding the information, material, content available on this Site for any purpose, the user being entirely and exclusively responsible for any injuries caused by improper use or for any decision made based on the material information. or content of this Site.

Information may be available through cookies which are pieces of information that are stored on a website visitor's hard drive through their browser. Likewise, the technical configurations of your computer may allow the display of cookies to be disabled, which may cause you to experience difficulties in accessing important information contained on the Site. For this reason, we recommend that, during your access to our Site, you enable the cookie display option that allows you to view them in order to identify your preferences.

You expressly agree that your use of this Site is at your sole risk. You (and not Ilora), assume the total cost for the service, repair or correction that your system requires. You expressly agree that neither Ilora, nor its Related Parties, nor any of their respective employees or agents, nor any person or entity involved in the creation, production and distribution of this Site, will be responsible for any type of loss, injury, damage. direct or indirect, resulting from the use or attempted use of this Site or any other linked site, nor from the delay or unavailability of this Site, from the failure of performance, error or omission, interruption, deletion, defect, delay in operation , computer viruses, theft, destruction, unauthorized access, interception of data or alteration of personal records, or the security regarding the use of the information, opinion or other materials that appear on this Site.

You are aware that, when disclosing information electronically, it may be copied by persons not authorized to do so. Ilora strives to protect its users' information; Therefore, any information disclosed on the Internet by you is your complete responsibility, therefore we will do our best not to send you spam, but we cannot guarantee that our Suppliers and Related Parties or any third party to whom we send information , do not send unwanted or unsolicited emails (spam).

You expressly know and agree that Ilora is not responsible for the defamation, offensive or illegal conduct of other users or third parties. In some jurisdictions the exclusion or limitation of liability for damages is not permitted. In such jurisdictions, Ilora's liability is limited to the lowest extent permitted by applicable law. If you do not agree with this Site or with any of the products or services that are available in connection or association with this Site, as the case may be, your only recourse will be to stop using it.

Ilora is committed to offering security measures to protect your personally identifiable information from any unauthorized access or disclosure, as well as using a system composed of several security barriers (Firewall). Likewise, our server or database is completely separate from our Site to protect your information.


Ilora reserves the right to modify, alter or otherwise update these Terms at any time, therefore, it is the responsibility of all users who access and navigate the Site to review the Terms each time they use this Site. Such modifications will be effective immediately upon publication. By using this Site you agree to be bound by the Terms, which will be deemed to have been read and understood by you in its content and legal scope from the first time you use the Site.


Unless otherwise specified the content within this Site is presented solely for your convenience and/or information. This Site is controlled and operated by Ilora from its offices located in Mexico City, Mexico, and no representation is made that the content of this Site is appropriate or available for use in other locations. Persons who choose to access this Site from other locations do so at their own initiative and risk and are responsible for compliance with applicable local laws. These Terms will be regulated, interpreted and executed in accordance with the laws of the Mexican Republic. If you use this Site and/or view any material or content or services offered on this Site violate or infringe any applicable law in your jurisdiction, you are not authorized to view or use this Site and you must leave it immediately. The fact of using this Site implies that you do not have any limitations or restrictions to use it. These Terms are regulated, constructed and executed in accordance with the laws of the Mexican Republic, and any controversy with the interpretation or execution of the Terms of this Site must be submitted to the competent courts of Mexico City, Mexico. If any provision or condition set forth in these Terms is declared unlawful, void or for any reason unenforceable, then such provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions or conditions.


The conditions of these Terms, and each obligation set forth herein, represent the entire agreement between you and Ilora and its Related Parties with respect to this Site and its use. Furthermore, these Terms (which may be modified from time to time) suspend any prior agreements or representations, whether electronic, oral or written between Ilora, its Related Parties and you, with respect to this Site or your use of it, as well as future electronic, oral or written communications between you and Ilora. A printed version of these Terms and any notice provided electronically will be admissible in judicial and/or administrative proceedings subject to applicable laws. If there is an inconsistency between these Terms and any Term(s) published at a later time, those of later or last publication must prevail.